(WTTW News)

The staffing shortfall is one of a plethora of issues plaguing the CTA in recent months. Frustrated riders and alderpeople have slammed agency leadership for late or missing buses and trains, inadequate cleaning, safety issues and not providing social services to unhoused people.

(WTTW News)

James Jackson, 55, appeared in court Friday on charges of aggravated battery of a transit employee and aggravated battery of a victim over 60 years old after he allegedly struck a CTA worker at the Washington Blue Line station.

Russia Brown, a former CTA employee, is now suing the transit agency and his union alleging discrimination, retaliation and wrongful termination. (WTTW News)

In 2019, WTTW News covered his successful push for the CTA to add gender affirming care to its health insurance policy. The employee behind that push has since been fired and is now suing the agency and his union. 

(WTTW News)

Attorneys for 59-year-old Diane Schachner announced the settlement Friday, more than three years after Schachner suffered serious leg injuries when she was dragged nearly 30 feet by the bus.

A southbound CTA Red Line train is pictured in a file photo. (WTTW News)
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The move will generate $959 million for the project by funneling a portion of the increase in property tax revenues for the next 35 years from the 42nd, 3rd, 4th, 11th and 25th wards — even though the extension of the train line would be miles away from any of those wards. 

(WTTW News)
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The city must match an expected federal grant of $2.16 billion before the first track can be laid — and the City Council is set to give the project signal clearance Wednesday.

(WTTW News)
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The city must match an expected federal grant of $2.16 billion before the first track can be laid — but it is not clear whether the City Council will give the project signal clearance.

The Chicago Transit Authority holds a job event to recruit workers. (WTTW News)

Hiring bonuses, retention bonuses and a raise for new employees are all part of the CTA’s plan to attract and keep bus and train operators and mechanics as the agency claws its way out of a huge staffing shortfall.

(WTTW News)

Ayanna Nesbitt, 50, of Chicago, was indicted last week in federal court on five counts of wire fraud, the U.S. Attorney’s Office announced Monday, after she allegedly stole money that was intended to be provided to CTA retirees or their beneficiaries.

(WTTW News)

A WTTW News analysis of CTA bus and train operator work records from 2015 to 2021 shows a growing number of employees paid for long average workweeks, which experts say raises questions about worker and passenger safety and the agency’s bottom line.

Chicago police officers respond to Ariel Roman, who is seated on the ground moments after he was shot inside the Grand Red Line station on Feb. 28, 2020. (Civilian Office of Police Accountability)

According to the Cook County State's Attorney's Office, Cook County Judge Joseph Claps issued the verdict Tuesday in the bench trial of Officer Melvina Bogard, who was charged last year with the nonfatal shooting of Ariel Roman inside the Grand Red Line station.

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The Obama Presidential Center has been the source of excitement and anxiety for residents in the South Side Woodlawn community, who are eager to benefit from the major development but are concerned about being priced out. The’re also raising concerns about the difficulty of getting around the massive construction site. 

Mayor Lori Lightfoot speaks during a news conference after the Nov. 16, 2022, City Council meeting. (WTTW News)
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Lightfoot formally introduced a proposal on Wednesday to the Chicago City Council to create a new tax-increment financing district along the southern branch of the CTA Red Line to fund the extension of the train line first envisioned by former Mayor Richard J. Daley in the 1950s. 

(WTTW News)

The CTA’s Board of Directors approved a $1.8 billion operating budget for 2023, a plan that doesn’t include fare increases for passengers. But with ridership still down from pre-pandemic levels, the budget relies on nearly $400 million in federal stimulus money to make up for lost fare revenue. 

This file photo shows a southbound CTA Red Line train in Chicago. (WTTW News)

Safety tips offered by the CPD include: being aware of your surroundings, securing wallets and phones in zipped pockets, keeping shopping bags close to you and keeping headphone volume low enough to hear what’s happening nearby.

An empty lot along the Dan Ryan Expressway owned by the CTA.

Despite thousands of daily passengers, the CTA’s parking availability pales in comparison to other major cities.

Due to the lack of  CTA-provided parking options, South Side commuters are often forced to park on streets, sometimes illegally, risking a ticket or a tow. If they choose to drive the entire commute, they’ll face a packed Dan Ryan Expressway and expensive downtown parking.