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Amber Sherrard and her 10-year-old black Labrador Della are shown outside their home Friday, Nov. 15, 2024, in east Denver. (David Zalubowski / AP Photo)

People who use wheelchairs and guide dogs have watched drivers cancel rides, charge cleaning fees for guide dogs or outright refuse to take them where they need to go.

(Petr Kratochvil / Public Domain Pictures)

Uber has been pushing back hard against the common carrier proposal: emails and push notifications to customers, a reported six-figure ad buy on popular radio stations, web banners on news sites covering the General Assembly and plenty of lobbying.

(WTTW News)
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Uber and Lyft are currently exempt from the so-called “common carrier” standard that applies to other forms of transportation like taxis, railroads and airlines. Some Illinois lawmakers want to change that. 

(Petr Kratochvil / Public Domain Pictures)
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Activists said "bad actors" lie about rideshare and delivery drivers to avoid paying. The Chicago ordinance would allow app drivers accused of misconduct to share their story and recoup income if they were found to be unfairly deactivated.

(Paul Hanaoka / Unsplash)
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An ordinance introduced in the city council in February would mandate that rideshare drivers make a minimum rate per trip, per mile, and per minute. And it would prevent rideshare companies from taking a commission of more than 20%.

(WTTW News)

Shared rides were a key part of how the founders of Uber and Lyft envisioned disrupting transportation. Back in 2014, the companies raced each other to be first to announce their carpooling options. Then the pandemic hit, and the companies swiftly suspended their shared offerings.

(Petr Kratochvil / Public Domain Pictures)

Uber and Lyft say they’ve added thousands of drivers in recent weeks to address long wait times and surge pricing. But many passengers are still unhappy and some are turning to taxis — an industry hit hard by the popularity of ride-share services and by COVID-19. 

(Petr Kratochvil / Public Domain Pictures)

A Chicago alderman wants ride-share companies to cap surge pricing amid a driver shortage, and drivers want Uber and Lyft to do more to keep them safe.

(WTTW News)

Cornelius Carr, 18, was charged with vehicular hijacking and armed robbery after he allegedly called a ride-hailing service with the sole intent of carjacking the driver who arrived to pick him up.

(WTTW News)

Amid a surge in carjackings, drivers for ride-hailing companies have been working in close contact with other people during the pandemic. Meanwhile, those companies are gearing up for a fight over whether gig workers should be classified as employees.

(Petr Kratochvil / Public Domain Pictures)

If you rely on ride-hailing services such as Uber and Lyft to get around Chicago, your fare could soon be higher. How a fee hike could impact Chicagoans – and the city.

Barbara Lloyd of Chicago Rideshare Advocates speaks to the media during a rally Wednesday, May 8, 2019. (WTTW News)

Chicago commuters seeking a ride Wednesday may have better luck hailing a cab than using their smartphones to call for a car, due to a multistate strike by some Uber and Lyft drivers.

Organizers are planning demonstrations in 10 U.S. cities Wednesday, including Chicago. The protests arrive just ahead of Uber’s initial public stock offering, which is planned for Friday.

(Courtesy of GetMyBoat)

The sharing economy is surfacing on Chicago’s lakes and rivers as boat rental app GetMyBoat joins the likes of Uber, Lyft and Airbnb.

New rules that will allow rideshare services such as Uber and Lyft to start making pickups from O'Hare and Midway airports could be in place as early as Nov. 18. How will these changes impact taxi drivers and others who drive for a living? We speak with Peter Ali Enger of the United Taxi Drivers’ Community Council.

This morning, Gov. Pat Quinn invoked the home rule principle when vetoing HB 4075, a bill that would have set standards and regulations for the commercial ride-sharing industry.