Cook County Sheriff Tom Dart is warning residents about a sophisticated phone scam in which an unsolicited caller claims to be a representative from Apple, Inc.
In the scam, the caller states there has been a security compromise to a user’s device and/or iCloud account, according to a press release from Dart’s office. The caller then asks for personal information such as usernames, passwords and financial information.
Apple is aware of the scam and has stated that its customer service representatives never ask customers to provide information such as passwords or security keys over the phone, according to Dart.
Phone numbers associated with this scam include: (800) 275-2273 and (703) 336-8450. The calls may also come up as Apple Customer Service or Apple, Inc. on caller ID.
Anyone who receives such as call should hang up and call Apple Customer Service: (800) 692-7753.
To avoid becoming a victim of phone scams, Dart advises to never give out personal information, such as social security or bank account numbers, over the phone and to be wary of unsolicited calls that ask you to take action immediately over the phone.