A new 311 noise complaint category specifically aimed at catching private haulers flouting the law is live – and the city’s Department of Streets and Sanitation can use those complaints to demand data from companies to prove whether they made unlawful pickups.

Mayor Rahm Emanuel and the Department of Streets and Sanitation on Tuesday announced a pilot program that uses dry ice to curb rodent infestations.

Some city officials, landlords and service providers say they are seeing an uptick in reported cases of hoarding in the Chicago area. We unpack what's behind this perceived increase, and the challenges of addressing what in some cases could be considered a mental illness.