The 211 call center will be home to more than 50 full-time staff connecting residents to resources such as housing, access to food and utility assistance. The center, 7247 S. South Chicago Ave., is located at the tech workforce hub Xchange Chicago.

The South Side's 3rd police district has seen a 91 percent rise in the homicide rate. Elizabeth Brackett looks at what police -- and the community -- are doing to fight back.