(WTTW News)

Illegally delayed responses are a chronic problem with the CTA’s FOIA office. Other news organizations and advocacy groups have also dinged the agency for its FOIA transparency failures. Despite not sending information on operator working hours as required, available information indicates the CTA continues to rely on overtime.

(WTTW News)

The construction is part of the second phase of a three-year, $150 million project to rehab the I-90/I-94 Kennedy Expressway from the I-94 Edens Expressway junction to Ohio Street.

(Medill School of Journalism)

For Chicago residents with disabilities, getting around the city can be more of a burden than a simple task. Users and advocates say the Pace Taxi Access Program is plagued by long wait times, verbally abusive drivers and unreliable rides.

Urban studies students at the University of Illinois Chicago are conducting a survey as part of a capstone project about improving CTA stations. (Nicole Cardos / WTTW News)

Students at the University of Illinois Chicago are conducting the survey as part of a capstone project, which focuses on getting rider feedback on the UIC Halsted Blue Line station, Roosevelt Red Line station and the Clark/Division Red Line station.

CTA President Dorval Carter speaks at a Chicago City Council meeting Feb. 27, 2024. (WTTW News)

CTA President Dorval Carter said the transit agency plans to restore reduced bus and train service to pre-pandemic levels this year, including a 44% boost to bus service, with the process beginning in the coming weeks.

Ana Rosario of Houston, sitting left, tries to keep warm as she waits on her flight in Terminal A at Houston George Bush Intercontinental Airport Tuesday, Jan. 16, 2024, in Houston. (Melissa Phillip / Houston Chronicle via AP)

Airlines can’t control the weather, but they are still required to provide refunds for customers whose flights are canceled. Here’s what to know about your rights, and what to know when cancellations start piling up.

(WTTW News)

The new code of conduct prohibits pushing, waving a gun at someone, harassment and “acts of public indecency.”

Fewer than 2% of Chicago’s signalized intersections have an accessible pedestrian signal, like the one pictured. (WTTW News)

Fewer than 2% of Chicago’s signalized intersections have an accessible pedestrian signal that provides auditory and tactile guidance to blind, low-vision and deafblind pedestrians — despite more than two decades of requests and years of internal acknowledgement from city staffers about the need for such accommodations.

(WTTW News)
,

Chicago Public Schools was among 67 winners of the U.S. Environmental Protection Agency’s first Clean School Bus Program.

A passenger sent this picture from inside the aircraft after the landing on Jan. 5, 2024. (Kyle Rinker)

The FAA said the planes must be parked until emergency inspections are performed, which will “take around four to eight hours per aircraft.” The order impacts 171 Boeing 737 Max 9 jets, the agency approximates.

The derailed train. (Credit: Chicago Fire Department)

The trains are running at reduced speeds of 35 miles per hour “out of an abundance of caution,” officials said.

(WTTW News)

After two years of above-average gas prices, next year is expected to bring relief at the pump for drivers, according to GasBuddy’s annual fuel price outlook report released Thursday.

(WTTW News)

U.S. Customs and Border Protection this week suspended international rail traffic at two Texas crossings “in order to redirect personnel to assist the U.S. Border Patrol with taking migrants into custody” as the agency strains to keep up with a surge of migrants at the United States’ southwestern border.

As you travel a ways west from the lake in Chicago, it’s hard not to notice clusters of north-south streets that all start with the same letters – K, L, M, N, O. What gives? WTTW News Explains.

(WTTW News)
,

With CTA, Metra and Pace expected to have a combined $730 million budget deficit starting in 2026, state lawmakers passed a measure charging the regional planning agency CMAP to think big and come up with a plan.

TK Holdings Inc. headquarters is seen, June 25, 2017, in Auburn Hills, Mich. (AP Photo/Paul Sancya, File)

A complaint filed with the agency shows that on Oct. 23, the inflator on a 2014 X3 exploded, shooting a large gold-colored metal disc that a surgeon had to remove from the driver’s lung.