(Credit: U.S. Department of Transportation)

The Department of Transportation unveiled what it’s calling the Airline Customer Service Dashboard, which allows passengers to see what they’re entitled to if their flight is cancelled or significantly delayed.

The arrivals board at the American Airlines terminal at LaGuardia Airport displays the flights that have been canceled or delayed and one that is on time, March 21, 2020, in New York. (AP Photo / Mary Altaffer, File)

Starting Thursday, travelers will be able to check the dashboard and see what kinds of guarantees, refunds or compensation the major domestic airlines offer in case of flight delays or cancellations. It’s designed to allow travelers to shop around and favor those airlines that offer the best compensation.

(WTTW News)

A recent wave of airline delays and cancellations has affected much of the country, including Chicago. After experiencing unprecedented airline delays and cancellations this summer, the recent wave is another indication of a rocky pandemic recovery for airlines.

Travelers wait for their flight at Los Angeles International Airport. According to the flight tracking website, FlightAware, there have been 200 flights canceled so far on Aug. 8. On Aug. 7, 950 flights were canceled. (Michael Ho Wai Lee / SOPA Images / Sipa)(Michael Ho Wai Lee / SOPA Images / Sipa)

On Sunday, Chicago O’Hare saw the most cancellations and delays, with approximately 12% of flights canceled, and over 45% of flights delayed.

Midway Airport (WTTW News)

U.S. airlines have canceled more than 100,000 flights this year, with 30,000 cancellations just since Memorial Day weekend, according to data from flight tracking site FlightAware.

A passenger waits in line at O’Hare International Airport on Wednesday, April 29, 2020. (WTTW News)

More than 1 million travelers are projected to pass through O’Hare and Midway airports over Memorial Day weekend, and the Department of Aviation wants people to know that masks are required.

(WTTW News)

With O’Hare and Midway airports deserted amid the coronavirus pandemic, stores, restaurants and rental car companies are set to get a two-month break on most of the rent they owe to the city under a proposal that cleared a key city panel Friday.

A passenger waits in line at O’Hare International Airport on Wednesday, April 29, 2020. (WTTW News)

O’Hare International Airport is one of the engines of Chicago’s economy. But what happens when that engine is operating at about 5%? We check out the scene at one of the world’s busiest airports.

Midway Airport (WTTW News)

Traffic at Midway Airport dropped last year to its lowest level in two decades—and the decline is likely to continue as long as the Boeing 737 Max is grounded.

A woman clears off a Divvy bike as a winter weather advisory is issued for the Chicago area on Monday, Nov. 11, 2019, in Chicago. (Rich Hein / Chicago Sun-Times via AP)

An arctic air mass that brought snow and ice to an area stretching from the Rocky Mountains to northern New England on Monday was poised to give way to record-breaking cold temperatures.

Commuters walk to a bus stop as snow falls, Monday, Nov. 26, 2018, in Chicago. (Kiichiro Sato / AP Photo)

The Chicago area was slammed with up to a foot of wet snow, and whiteout conditions stalled commuter traffic on the roads.

After the shooting at a baggage claim in Fort Lauderdale, Florida, can extending the airport security perimeter keep travelers safer?

(Chicago Tonight)

Chicago’s air traffic controllers and the pilots they guide have a new way of communicating that officials say will improve speed and safety. We explain how it works.

A landspout can be seen off in the distance Tuesday just outside Midway Airport. The brief tornado was Chicago's first since 2006. (Courtesy of Melanie Harnacke)

Tornadoes had kept away from Chicago since 2006, but a brief landspout brought an end to that streak Tuesday afternoon.

Pack a book because those long, soul-crushing lines at O’Hare and Midway airports aren’t going away any time soon. We look at what this means for the future of the TSA.

Should O'Hare and Midway do away with the TSA altogether? Some aldermen are calling for the privatization of security screening at Chicago's airports.