FILE - An airline agent helps travelers in the departures area of Terminal B at LaGuardia Airport, Tuesday, June 27, 2023, in New York. (Mary Altaffer / AP Photo, File)

Under U.S. law, the federal government alone regulates consumer-protection laws covering airlines. The carriers are not legally required to respond to state investigations. Consumer advocates have pushed to expand enforcement power to the states.

(WTTW News)
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Two firms are set to get licenses to keep their 3,000 scooters speeding through Chicago until June 2026. And for the first time since shared e-scooters hit Chicago streets five years ago, city rules will allow the motorized two-wheelers to be ridden between midnight and 5 a.m.

A southbound CTA Red Line train is pictured in a file photo. (WTTW News)

The $3.6 billion Red Line Extension project will carry the Red Line 5.6 miles south from its current terminus at 95th Street down to 130th Street. Nearly $2 billion in funding is slated to come from the federal government.

The Fishing Wars Memorial Bridge, which has been closed indefinitely since October 2023 after the Federal Highway Administration raised safety concerns, is shown Tuesday, March 26, 2024, in Tacoma, Wash. (Lindsey Wasson / AP Photo)

Iowa has the most poor bridges, followed by Pennsylvania, Illinois and Missouri, according to an Associated Press analysis.

FILE - Two United Airlines Boeing 737s are parked at the gate at the Fort Lauderdale-Hollywood International Airport in Fort Lauderdale, Fla., July 7, 2022. (Wilfredo Lee / AP Photo, File)

Among the most recent issues, a chunk of outer aluminum skin was discovered to have fallen off the belly of a United Boeing 737 after it landed in Oregon. Earlier this month, a United jet suffered an engine fire during takeoff from Houston, and a tire fell off another United jet as it left San Francisco.

An electric vehicle is pictured charging in Chicago. (Andrew Adams / Capitol News Illinois)

The new standards will avoid more than 7 billion tons of planet-warming carbon emissions over the next three decades and provide nearly $100 billion in annual net benefits, the EPA said.

(WTTW News)

Illegally delayed responses are a chronic problem with the CTA’s FOIA office. Other news organizations and advocacy groups have also dinged the agency for its FOIA transparency failures. Despite not sending information on operator working hours as required, available information indicates the CTA continues to rely on overtime.

(WTTW News)

The construction is part of the second phase of a three-year, $150 million project to rehab the I-90/I-94 Kennedy Expressway from the I-94 Edens Expressway junction to Ohio Street.

(Medill School of Journalism)

For Chicago residents with disabilities, getting around the city can be more of a burden than a simple task. Users and advocates say the Pace Taxi Access Program is plagued by long wait times, verbally abusive drivers and unreliable rides.

Urban studies students at the University of Illinois Chicago are conducting a survey as part of a capstone project about improving CTA stations. (Nicole Cardos / WTTW News)

Students at the University of Illinois Chicago are conducting the survey as part of a capstone project, which focuses on getting rider feedback on the UIC Halsted Blue Line station, Roosevelt Red Line station and the Clark/Division Red Line station.

CTA President Dorval Carter speaks at a Chicago City Council meeting Feb. 27, 2024. (WTTW News)

CTA President Dorval Carter said the transit agency plans to restore reduced bus and train service to pre-pandemic levels this year, including a 44% boost to bus service, with the process beginning in the coming weeks.

Ana Rosario of Houston, sitting left, tries to keep warm as she waits on her flight in Terminal A at Houston George Bush Intercontinental Airport Tuesday, Jan. 16, 2024, in Houston. (Melissa Phillip / Houston Chronicle via AP)

Airlines can’t control the weather, but they are still required to provide refunds for customers whose flights are canceled. Here’s what to know about your rights, and what to know when cancellations start piling up.

(WTTW News)

The new code of conduct prohibits pushing, waving a gun at someone, harassment and “acts of public indecency.”

Fewer than 2% of Chicago’s signalized intersections have an accessible pedestrian signal, like the one pictured. (WTTW News)

Fewer than 2% of Chicago’s signalized intersections have an accessible pedestrian signal that provides auditory and tactile guidance to blind, low-vision and deafblind pedestrians — despite more than two decades of requests and years of internal acknowledgement from city staffers about the need for such accommodations.

(WTTW News)
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Chicago Public Schools was among 67 winners of the U.S. Environmental Protection Agency’s first Clean School Bus Program.

A passenger sent this picture from inside the aircraft after the landing on Jan. 5, 2024. (Kyle Rinker)

The FAA said the planes must be parked until emergency inspections are performed, which will “take around four to eight hours per aircraft.” The order impacts 171 Boeing 737 Max 9 jets, the agency approximates.